/* ============================================================
YJmall Ticket System — theme (อ้างอิงธีม telesale-crm-mockup-v2)
============================================================ */
:root {
--blue-700:#1d4ed8; --blue-600:#2563eb; --blue-500:#3b82f6; --blue-100:#dbeafe; --blue-50:#eff6ff;
--ink:#0f172a; --muted:#64748b; --line:#e2e8f0; --bg:#f1f5f9; --card:#ffffff;
--hot:#ef4444; --hot-bg:#fef2f2; --crm:#8b5cf6; --crm-bg:#f5f3ff;
--ok:#16a34a; --ok-bg:#f0fdf4; --warn:#d97706; --warn-bg:#fffbeb;
--radius:14px; --shadow:0 1px 2px rgba(15,23,42,.06), 0 8px 24px rgba(15,23,42,.06);
font-family:"IBM Plex Sans Thai","Inter",system-ui,sans-serif;
}
* { box-sizing:border-box; }
body { margin:0; background:var(--bg); color:var(--ink); font-size:14px; line-height:1.5; }
h1,h2,h3,h4 { margin:0; font-weight:700; letter-spacing:-.01em; }
button { font-family:inherit; cursor:pointer; }
input,select,textarea { font-family:inherit; }
.muted { color:var(--muted); }
.eyebrow { display:block; color:var(--blue-700); font-size:11px; font-weight:800; letter-spacing:.1em; text-transform:uppercase; margin-bottom:6px; }
/* ---- Top bar ---- */
.topbar { position:sticky; top:0; z-index:50; display:flex; align-items:center; gap:16px; padding:12px 20px; background:var(--card); border-bottom:1px solid var(--line); box-shadow:var(--shadow); }
.brand { display:flex; align-items:center; gap:10px; }
.brand img.mark { width:34px; height:34px; object-fit:contain; }
.brand h1 { font-size:15px; }
.brand small { color:var(--muted); font-weight:500; font-size:12px; display:block; }
.role-switch { margin-left:auto; display:flex; background:var(--bg); padding:4px; border-radius:10px; gap:4px; }
.role-switch button { display:inline-flex; align-items:center; gap:6px; white-space:nowrap; border:0; background:transparent; color:var(--muted); padding:8px 16px; border-radius:8px; font-weight:600; font-size:13px; }
.role-switch button.active { background:var(--card); color:var(--blue-700); box-shadow:var(--shadow); }
.who { display:flex; align-items:center; gap:8px; padding-left:8px; margin-left:auto; }
.who .avatar { width:32px; height:32px; border-radius:50%; background:var(--blue-100); color:var(--blue-700); display:grid; place-items:center; font-weight:700; }
.who small { color:var(--muted); display:block; font-size:11px; }
.logout-btn { display:inline-flex; align-items:center; gap:6px; margin-left:4px; white-space:nowrap; }
/* Hamburger + slide-out nav */
.hamburger { display:none; align-items:center; justify-content:center; width:40px; height:38px; flex:none; padding:0; border:1px solid var(--line); border-radius:9px; background:var(--card); }
.hamburger i { position:relative; display:block; width:18px; height:2px; border-radius:2px; background:var(--ink); }
.hamburger i::before, .hamburger i::after { content:""; position:absolute; left:0; width:18px; height:2px; border-radius:2px; background:var(--ink); }
.hamburger i::before { top:-6px; } .hamburger i::after { top:6px; }
.nav-overlay { position:fixed; inset:0; background:rgba(15,23,42,.5); display:none; z-index:200; }
.nav-overlay.open { display:block; }
.nav-menu { position:fixed; top:0; left:0; height:100%; width:264px; max-width:82vw; background:var(--card); border-right:1px solid var(--line); box-shadow:8px 0 30px rgba(15,23,42,.18); z-index:201; transform:translateX(-100%); transition:transform .25s; display:flex; flex-direction:column; padding:12px; gap:6px; }
.nav-menu.open { transform:translateX(0); }
.nav-head { display:flex; align-items:center; gap:10px; padding:4px 4px 12px; border-bottom:1px solid var(--line); margin-bottom:6px; }
.nav-head .mark { width:28px; height:28px; object-fit:contain; }
.nav-head strong { font-size:15px; } .nav-head .x { margin-left:auto; }
.nav-item { display:flex; align-items:center; gap:11px; padding:12px 13px; border:0; border-radius:10px; background:transparent; font-family:inherit; font-size:14px; font-weight:600; color:var(--ink); text-align:left; width:100%; }
.nav-item:hover { background:var(--blue-50); }
.nav-item.active { background:var(--blue-600); color:#fff; }
.nav-item .ic { width:1.15em; height:1.15em; }
@media (min-width:861px){ .nav-menu, .nav-overlay { display:none; } }
/* ---- Login + role-based chrome ---- */
body:not(.authed) .topbar { display:none; } /* ก่อนล็อกอินซ่อน topbar (รวม role-switch + hamburger) */
.login { position:fixed; inset:0; z-index:500; display:grid; place-items:center; padding:22px; background:linear-gradient(160deg,#e0ecff,#f1f5f9 55%); overflow:auto; }
.login.hidden { display:none; }
.login-card { width:400px; max-width:100%; background:var(--card); border:1px solid var(--line); border-radius:16px; box-shadow:var(--shadow); padding:26px 24px; }
.login-brand { display:flex; align-items:center; gap:12px; margin-bottom:22px; }
.login-brand img { object-fit:contain; }
.login-brand h1 { font-size:18px; }
.login-brand small { color:var(--muted); font-size:12px; display:block; margin-top:2px; }
.login-submit { width:100%; justify-content:center; margin-top:2px; }
.login-or { display:flex; align-items:center; gap:10px; margin:18px 0 14px; color:var(--muted); font-size:12px; }
.login-or::before, .login-or::after { content:""; flex:1; height:1px; background:var(--line); }
.login-accounts { display:flex; flex-direction:column; gap:14px; }
.login-group { display:flex; flex-direction:column; gap:8px; }
.login-group-title { font-size:11px; font-weight:800; letter-spacing:.05em; text-transform:uppercase; color:var(--muted); }
.login-acc { display:flex; align-items:center; gap:12px; width:100%; padding:11px 13px; border:1px solid var(--line); border-radius:11px; background:var(--card); text-align:left; color:var(--ink); transition:border-color .15s, background .15s; }
.login-acc:hover { border-color:var(--blue-500); background:var(--blue-50); }
.login-acc .avatar { width:36px; height:36px; flex:none; border-radius:50%; background:var(--blue-100); color:var(--blue-700); display:grid; place-items:center; font-weight:700; }
.login-acc .la-text { flex:1; display:flex; flex-direction:column; min-width:0; }
.login-acc .la-text strong { font-size:14px; }
.login-acc .la-text small { color:var(--muted); font-size:12px; }
.login-acc .ic { width:18px; height:18px; flex:none; color:var(--muted); }
/* ---- Toast ---- */
.toast-wrap { position:fixed; right:18px; bottom:18px; z-index:600; display:flex; flex-direction:column; gap:8px; pointer-events:none; }
.toast { display:flex; align-items:center; gap:9px; min-width:220px; max-width:360px; padding:11px 14px; border-radius:11px; background:var(--card); border:1px solid var(--line); box-shadow:0 10px 30px rgba(15,23,42,.16); font-size:13px; font-weight:600; transform:translateY(10px); opacity:0; transition:transform .22s, opacity .22s; }
.toast.show { transform:translateY(0); opacity:1; }
.toast .ic { width:18px; height:18px; flex:none; }
.toast.ok .ic { color:var(--ok); }
.toast.err { border-color:rgba(239,68,68,.4); } .toast.err .ic { color:var(--hot); }
.toast.warn { border-color:rgba(217,119,6,.4); } .toast.warn .ic { color:var(--warn); }
/* ---- Layout ---- */
.page { display:none; }
.page.active { display:block; }
.wrap { max-width:1240px; margin:0 auto; padding:22px 20px 60px; }
.row { display:flex; gap:18px; flex-wrap:wrap; }
.col { flex:1; min-width:280px; }
.card { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); box-shadow:var(--shadow); }
.card .hd { padding:16px 18px; border-bottom:1px solid var(--line); display:flex; align-items:center; gap:10px; flex-wrap:wrap; }
.card .hd h3 { font-size:15px; }
.card .hd .sub { color:var(--muted); font-size:12px; font-weight:500; }
.card .bd { padding:16px 18px; }
.empty { text-align:center; color:var(--muted); padding:40px 20px; }
/* ---- Buttons ---- */
.btn { border:1px solid var(--line); background:var(--card); color:var(--ink); padding:8px 14px; border-radius:9px; font-weight:600; font-size:13px; display:inline-flex; align-items:center; gap:6px; }
.btn:hover { border-color:var(--blue-500); }
.btn.primary { background:var(--blue-600); color:#fff; border-color:var(--blue-600); }
.btn.primary:hover { background:var(--blue-700); }
.btn.sm { padding:6px 10px; font-size:12px; }
.btn.ghost { background:transparent; border-color:transparent; color:var(--blue-700); }
.btn .ic { width:1.05em; height:1.05em; }
/* ---- Pills (priority/status badges, สีตามสเปก) ---- */
.pill { display:inline-flex; align-items:center; padding:3px 11px; border-radius:999px; color:#fff; font-size:11px; font-weight:700; white-space:nowrap; }
.pill.light { color:#1f2937; }
.role-chip { display:inline-flex; align-items:center; gap:6px; margin-left:auto; padding:6px 12px; border-radius:999px; background:var(--blue-50); color:var(--blue-700); font-weight:700; font-size:13px; }
.role-chip .ic { width:1.05em; height:1.05em; }
.rule-pill { display:inline-flex; align-items:center; padding:6px 12px; border-radius:999px; background:var(--blue-50); color:var(--blue-700); font-size:12px; font-weight:800; }
/* ---- Stats ---- */
.stats { display:grid; grid-template-columns:repeat(4,1fr); gap:14px; margin-bottom:18px; }
.stat { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:16px; box-shadow:var(--shadow); }
.stat .label { color:var(--muted); font-size:12px; font-weight:600; }
.stat .value { font-family:"JetBrains Mono",ui-monospace,monospace; font-size:26px; font-weight:500; margin-top:4px; letter-spacing:-.02em; }
.stat .note { color:var(--muted); font-size:11px; font-weight:600; margin-top:8px; }
.stat.hot .value { color:var(--hot); } .stat.warn .value { color:var(--warn); } .stat.crm .value { color:var(--crm); } .stat.ok .value { color:var(--ok); }
.ok-text { color:var(--ok); display:inline-flex; align-items:center; gap:5px; } .ok-text .ic { width:.9em; height:.9em; }
/* ---- Fields / form ---- */
.field { margin-bottom:14px; }
.field label { display:block; font-size:12px; font-weight:700; color:var(--muted); margin-bottom:6px; }
.field input:not([type=file]), .field select, .field textarea { width:100%; padding:10px 12px; border:1px solid var(--line); border-radius:9px; font-size:14px; background:var(--card); color:var(--ink); }
.field textarea { resize:vertical; line-height:1.6; }
.field input:focus, .field select:focus, .field textarea:focus { outline:0; border-color:var(--blue-500); box-shadow:0 0 0 3px var(--blue-100); }
.field-grid { display:grid; grid-template-columns:1fr 1fr; gap:0 16px; }
.field-grid.single { grid-template-columns:1fr; }
.field-error { min-height:16px; margin:5px 0 0; color:var(--hot); font-size:11.5px; font-weight:700; }
.field.has-error input, .field.has-error select, .field.has-error textarea { border-color:var(--hot); box-shadow:0 0 0 3px rgba(239,68,68,.1); }
.hint { background:var(--blue-50); border:1px solid var(--blue-100); color:var(--blue-700); border-radius:10px; padding:10px 12px; font-size:12.5px; }
.form-actions { display:flex; gap:10px; margin-top:6px; }
/* priority option cards */
.pri-grid { display:grid; grid-template-columns:1fr 1fr; gap:12px; }
.pri-opt { position:relative; display:block; }
.pri-opt input { position:absolute; inset:0; opacity:0; cursor:pointer; }
.pri-body { display:flex; flex-direction:column; gap:6px; min-height:118px; padding:14px; border:1.5px solid var(--line); border-radius:12px; background:var(--card); cursor:pointer; transition:border-color .15s, box-shadow .15s, transform .15s; }
.pri-opt input:checked + .pri-body { border-color:var(--pc); box-shadow:0 10px 24px rgba(15,23,42,.1); transform:translateY(-1px); }
.pri-top { display:flex; align-items:center; justify-content:space-between; font-weight:800; color:var(--ink); }
.pri-dot { width:13px; height:13px; border-radius:50%; background:var(--pc); box-shadow:0 0 0 4px rgba(0,0,0,.04); }
.pri-def { font-size:12px; color:var(--muted); }
.pri-ex { font-size:11px; color:var(--muted); display:inline-flex; align-items:center; gap:5px; }
.pri-ex .ic { width:13px; height:13px; flex:none; }
.pri-sla { margin-top:auto; font-size:12px; font-weight:800; color:var(--blue-700); display:inline-flex; align-items:center; gap:5px; }
.pri-sla .ic { width:13px; height:13px; }
/* file picker */
.file-picker { display:flex; align-items:center; gap:12px; padding:6px; border:1px solid var(--line); border-radius:9px; background:var(--card); }
.file-btn { display:inline-flex; align-items:center; gap:7px; padding:9px 16px; border-radius:8px; background:var(--blue-600); color:#fff !important; font-weight:800; font-size:13px; cursor:pointer; box-shadow:0 2px 8px rgba(37,99,235,.35); transition:background .15s; }
.file-btn:hover { background:var(--blue-700); }
.file-btn::before { content:""; width:15px; height:15px; flex:none; background:currentColor; -webkit-mask:url("data:image/svg+xml;utf8,") center/contain no-repeat; mask:url("data:image/svg+xml;utf8,") center/contain no-repeat; }
.file-btn input { display:none; }
.file-btn .ic { width:15px; height:15px; }
.file-name { color:var(--ink); font-size:13px; font-weight:600; }
/* route preview */
.route-preview { display:grid; grid-template-columns:1fr 1fr; gap:14px; padding:14px 16px; margin:4px 0 16px; border:1px dashed var(--blue-100); border-radius:12px; background:var(--blue-50); }
.route-preview .rp-k { display:block; font-size:11px; font-weight:700; color:var(--muted); text-transform:uppercase; letter-spacing:.04em; }
.route-preview .rp-v { display:block; font-size:15px; font-weight:800; color:var(--blue-700); margin-top:3px; }
/* success card */
.success-card { margin-top:16px; padding:16px 18px; border:1px solid rgba(22,163,74,.3); border-radius:12px; background:linear-gradient(180deg,var(--ok-bg),#fff); }
.success-card h3 { color:var(--ok); font-size:15px; margin-bottom:6px; }
.success-card p { margin:2px 0; }
/* recent + faq */
.recent-item { padding:11px 12px; border:1px solid var(--line); border-radius:11px; background:var(--bg); margin-bottom:10px; }
.recent-item:last-child { margin-bottom:0; }
.ri-top { display:flex; align-items:center; justify-content:space-between; gap:8px; }
.ri-top strong { font-size:13px; color:var(--blue-700); font-family:"JetBrains Mono",monospace; }
.ri-sub { font-weight:700; margin-top:4px; }
.ri-meta { font-size:11.5px; color:var(--muted); margin-top:3px; }
.faq-item { border:1px solid var(--line); border-radius:11px; padding:0; margin-bottom:9px; overflow:hidden; }
.faq-item:last-child { margin-bottom:0; }
.faq-item summary { padding:12px 14px; font-weight:700; cursor:pointer; list-style:none; font-size:13.5px; }
.faq-item summary::-webkit-details-marker { display:none; }
.faq-item[open] summary { border-bottom:1px solid var(--line); color:var(--blue-700); }
.faq-item p { margin:0; padding:12px 14px; color:var(--muted); font-size:13px; line-height:1.6; }
/* ---- team hero ---- */
.team-hero .th-row { display:flex; align-items:flex-start; justify-content:space-between; gap:16px; }
.team-hero h2 { font-size:24px; color:var(--blue-700); }
.team-hero p { margin:6px 0 0; }
.th-tools { margin-top:14px; }
.th-tools .field select { min-width:240px; }
/* ---- inbox ---- */
.inbox-filters { display:flex; gap:8px; flex-wrap:wrap; margin-left:auto; align-items:center; }
.inbox-filters select { padding:7px 11px; border:1px solid var(--line); border-radius:9px; font-size:12.5px; background:var(--card); color:var(--ink); }
.tk-list { display:flex; flex-direction:column; gap:12px; }
.tk-row { display:grid; grid-template-columns:minmax(280px,1.5fr) minmax(150px,.8fr) minmax(150px,.7fr) minmax(210px,.9fr); gap:16px; align-items:center; padding:16px; border:1px solid var(--line); border-radius:13px; background:var(--card); cursor:pointer; transition:border-color .15s, box-shadow .15s; }
.tk-row:hover { border-color:var(--blue-500); box-shadow:var(--shadow); }
.tk-id { display:block; font-size:12px; font-weight:800; color:var(--blue-700); font-family:"JetBrains Mono",monospace; }
.tk-subject { display:block; margin-top:4px; font-size:15px; font-weight:800; }
.tk-detail { display:block; margin-top:5px; color:var(--muted); font-size:12.5px; line-height:1.45; }
.tk-who { display:inline-flex; align-items:center; gap:5px; margin-top:7px; color:var(--muted); font-size:12px; }
.tk-who .ic { width:13px; height:13px; }
.tk-cat strong { display:block; font-size:13.5px; }
.tk-cat .muted { font-size:12px; margin-top:3px; display:block; }
.tk-badges { display:flex; flex-direction:column; align-items:flex-start; gap:8px; }
.tk-badges .sla { display:inline-flex; align-items:center; gap:5px; font-size:11.5px; }
.tk-badges .sla .ic { width:12px; height:12px; }
.tk-act { display:flex; flex-direction:column; align-items:flex-end; gap:8px; }
.tk-act .upd { font-size:11px; }
.inbox-status { padding:7px 10px; border:1px solid var(--line); border-radius:9px; font-size:12.5px; background:var(--card); color:var(--ink); max-width:210px; }
.inbox-status:focus { outline:0; border-color:var(--blue-500); }
/* ---- drawer ---- */
.overlay { position:fixed; inset:0; background:rgba(15,23,42,.5); display:none; z-index:100; }
.overlay.open { display:block; }
.drawer { position:fixed; top:50%; left:50%; width:480px; max-width:92vw; max-height:88vh; background:var(--card); border-radius:16px; box-shadow:0 24px 60px rgba(15,23,42,.28); z-index:101; transform:translate(-50%,-48%) scale(.97); opacity:0; visibility:hidden; transition:transform .22s, opacity .22s, visibility .22s; display:flex; flex-direction:column; overflow:hidden; }
.drawer.open { transform:translate(-50%,-50%) scale(1); opacity:1; visibility:visible; }
.drawer .dh { padding:18px; border-bottom:1px solid var(--line); display:flex; align-items:center; gap:10px; }
.drawer .dh h3 { font-family:"JetBrains Mono",monospace; color:var(--blue-700); }
.drawer .db { padding:18px; overflow:auto; flex:1; }
.drawer .df { padding:16px 18px; border-top:1px solid var(--line); display:flex; gap:10px; justify-content:flex-end; align-items:center; flex-wrap:wrap; }
.x { margin-left:auto; border:0; background:var(--bg); width:30px; height:30px; border-radius:8px; color:var(--muted); }
.d-subject { font-size:17px; font-weight:800; margin-bottom:8px; }
.d-badges { display:flex; gap:8px; margin-bottom:14px; }
.kv-grid { display:grid; grid-template-columns:1fr 1fr; gap:10px 16px; padding:13px 14px; border:1px solid var(--line); border-radius:11px; background:var(--bg); }
.kv-grid > div { display:flex; flex-direction:column; gap:3px; min-width:0; }
.kv-grid .k { font-size:11px; font-weight:700; color:var(--muted); text-transform:uppercase; letter-spacing:.04em; }
.kv-grid .v { font-size:13.5px; font-weight:600; display:inline-flex; align-items:center; gap:5px; }
.kv-grid .v .ic { width:1em; height:1em; }
.d-sec-title { display:flex; align-items:center; gap:7px; font-size:12px; font-weight:800; color:var(--muted); text-transform:uppercase; letter-spacing:.05em; margin:18px 0 10px; }
.d-sec-title .ic { width:14px; height:14px; }
.d-detail { font-size:13.5px; line-height:1.7; color:var(--ink); }
.d-attach { display:inline-flex; align-items:center; gap:6px; margin-top:10px; padding:7px 11px; border:1px solid var(--line); border-radius:9px; background:var(--bg); font-size:12.5px; color:var(--muted); }
.d-attach .ic { width:14px; height:14px; }
/* status timeline */
.timeline { display:flex; flex-direction:column; gap:0; }
.tl-item { display:flex; gap:12px; padding:0 0 14px 4px; position:relative; border-left:2px solid var(--line); margin-left:6px; padding-left:16px; }
.tl-item:last-child { border-left-color:transparent; padding-bottom:0; }
.tl-dot { position:absolute; left:-7px; top:2px; width:12px; height:12px; border-radius:50%; border:2px solid var(--card); }
.tl-body strong { font-size:13.5px; font-weight:700; }
.tl-body strong small { color:var(--muted); font-weight:500; }
.tl-item:not(.done) .tl-body strong { color:var(--muted); }
.tl-item.cur .tl-body strong { color:var(--blue-700); }
.tl-time { display:inline-flex; align-items:center; gap:5px; margin-top:4px; font-size:11.5px; color:var(--warn); }
.tl-time .ic { width:12px; height:12px; }
/* ---- dashboard ---- */
.dash-group { margin-bottom:8px; }
.dash-group h3 { display:flex; align-items:center; gap:7px; font-size:13px; color:var(--muted); text-transform:uppercase; letter-spacing:.05em; margin:18px 0 10px; }
.dash-group h3 .ic { width:15px; height:15px; color:var(--blue-600); }
.dash-cards { display:grid; grid-template-columns:repeat(auto-fit,minmax(200px,1fr)); gap:14px; }
.team-grid { display:grid; grid-template-columns:repeat(3,1fr); gap:14px; }
.team-card { display:flex; flex-direction:column; gap:12px; padding:16px; border:1px solid var(--line); border-radius:13px; background:var(--card); text-align:left; transition:border-color .15s, transform .15s, box-shadow .15s; }
.team-card:hover { border-color:var(--blue-500); transform:translateY(-2px); box-shadow:var(--shadow); }
.tc-head { display:flex; align-items:center; gap:11px; }
.tc-icon { width:42px; height:42px; flex:none; border-radius:12px; display:grid; place-items:center; color:#fff; }
.tc-icon .ic { width:21px; height:21px; }
.tc-head strong { display:block; font-size:13.5px; }
.tc-head small { display:block; color:var(--muted); font-size:11.5px; margin-top:2px; }
.tc-stat { display:flex; align-items:baseline; gap:7px; }
.tc-num { font-family:"JetBrains Mono",monospace; font-size:28px; font-weight:600; color:var(--blue-700); }
.tc-lbl { font-size:12px; color:var(--muted); font-weight:700; }
.tc-meta { font-size:12px; color:var(--muted); }
.dist-list { display:flex; flex-direction:column; gap:12px; }
.dist-meta { display:flex; justify-content:space-between; gap:10px; font-size:12.5px; font-weight:700; color:var(--muted); margin-bottom:6px; }
.dist-track { height:10px; border-radius:999px; background:var(--bg); overflow:hidden; }
.dist-fill { height:100%; min-width:4px; border-radius:inherit; }
.role-grid { display:flex; flex-direction:column; gap:12px; }
.role-card { padding:14px; border:1px solid var(--line); border-radius:12px; background:var(--bg); }
.role-lvl { display:inline-block; padding:3px 10px; border-radius:999px; background:var(--blue-100); color:var(--blue-700); font-size:11px; font-weight:800; margin-bottom:8px; }
.role-card strong { display:block; font-size:14px; }
.role-card p { margin:5px 0 0; color:var(--muted); font-size:12.5px; line-height:1.55; }
/* ---- section label ---- */
.section-label { font-size:12px; text-transform:uppercase; letter-spacing:.06em; color:var(--muted); font-weight:800; margin:18px 0 12px; }
/* ---- submit: 2 ปุ่ม (ปกติ/เร่งด่วน) ---- */
.submit-actions { display:flex; gap:10px; flex-wrap:wrap; }
.btn.urgent { background:var(--hot); border-color:var(--hot); color:#fff; }
.btn.urgent:hover { background:#dc2626; border-color:#dc2626; }
.btn.success { background:var(--ok); color:#fff; border-color:var(--ok); }
.btn.success:hover { background:#15803d; }
.submit-note { font-size:11.5px; margin:10px 0 0; }
.route-preview .rp-v .pill { vertical-align:1px; }
/* ---- SLA tag (countdown / เกินกำหนด / ทันเวลา) ---- */
.sla-tag { display:inline-flex; align-items:center; gap:5px; padding:3px 9px; border-radius:999px; font-size:11px; font-weight:800; white-space:nowrap; }
.sla-tag .ic { width:12px; height:12px; }
.sla-tag.ok { background:var(--ok-bg); color:var(--ok); }
.sla-tag.warn { background:var(--warn-bg); color:var(--warn); }
.sla-tag.over { background:var(--hot-bg); color:var(--hot); animation:slaPulse 1.6s ease-in-out infinite; }
.sla-tag.met { background:var(--ok-bg); color:var(--ok); }
.sla-tag.missed { background:var(--hot-bg); color:var(--hot); }
@keyframes slaPulse { 0%,100%{ opacity:1; } 50%{ opacity:.55; } }
/* ---- warn banner (เกิน SLA) ---- */
.warn-bar { display:flex; align-items:center; gap:11px; padding:12px 15px; margin-top:16px; border:1px solid #fecaca; background:var(--hot-bg); border-radius:12px; font-size:13.5px; color:var(--ink); }
.warn-bar .ic { width:20px; height:20px; color:var(--hot); flex:none; }
.warn-bar strong { color:var(--hot); }
/* ---- source / transfer badge ---- */
.src-badge { display:inline-flex; align-items:center; gap:5px; margin-top:8px; padding:3px 9px; border-radius:999px; background:var(--crm-bg); color:var(--crm); font-size:11px; font-weight:700; }
.src-badge .ic { width:12px; height:12px; }
.ref-chip { display:inline-flex; align-items:center; gap:5px; margin-top:8px; margin-right:6px; padding:3px 9px; border-radius:999px; background:var(--bg); color:var(--muted); font-size:11px; font-weight:700; font-family:"JetBrains Mono",monospace; }
.ref-chip .ic { width:12px; height:12px; }
.tk-who .ic { width:13px; height:13px; vertical-align:-2px; }
/* ---- stat label with icon ---- */
.stat .label .ic, .dash-group h3 .ic { width:1em; height:1em; vertical-align:-2px; }
.stat .note .ic { width:11px; height:11px; vertical-align:-1px; }
/* ---- team card mini stats ---- */
.tc-mini { display:flex; flex-wrap:wrap; gap:6px; margin-top:4px; }
.tcm { display:inline-flex; align-items:center; gap:4px; padding:3px 8px; border-radius:999px; background:var(--bg); color:var(--muted); font-size:11px; font-weight:700; }
.tcm .ic { width:12px; height:12px; }
.tcm.hot { background:var(--hot-bg); color:var(--hot); }
.tcm.warn { background:var(--warn-bg); color:var(--warn); }
.tcm.ok { background:var(--ok-bg); color:var(--ok); }
/* ---- drawer: flow track + log notes ---- */
.flow-track { display:flex; flex-wrap:wrap; gap:6px; }
.flow-step { display:inline-flex; align-items:center; gap:5px; padding:5px 10px; border-radius:999px; background:var(--bg); color:var(--muted); font-size:11.5px; font-weight:700; }
.flow-step.done { color:var(--ink); }
.flow-step.cur { background:var(--blue-50); color:var(--blue-700); box-shadow:0 0 0 1px var(--blue-100) inset; }
.fs-dot { width:9px; height:9px; border-radius:50%; flex:none; }
.tl-note { font-size:12px; color:var(--muted); margin-top:3px; line-height:1.5; display:flex; align-items:flex-start; gap:5px; flex-wrap:wrap; }
.tl-note .ic { width:13px; height:13px; flex:none; margin-top:2px; }
.tl-item.notify .tl-body strong { color:#06934a; display:inline-flex; align-items:center; gap:5px; }
.tl-item.notify .tl-body strong .ic { width:15px; height:15px; }
/* ---- action modal: ใช้สไตล์ .drawer ร่วม แต่ลอยเหนือ drawer ---- */
#actionOverlay { z-index:110; }
#actionModal { z-index:111; }
#actionModal .file-btn .ic { width:14px; height:14px; }
/* ---- permissions table ---- */
.perm-table { width:100%; border-collapse:collapse; min-width:640px; }
.perm-table th { text-align:center; font-size:11px; text-transform:uppercase; letter-spacing:.04em; color:var(--muted); font-weight:800; padding:12px 10px; border-bottom:1px solid var(--line); }
.perm-table th:first-child { text-align:left; }
.perm-table td { padding:12px 10px; border-bottom:1px solid var(--line); }
.perm-table tr:last-child td { border-bottom:0; }
.perm-acc { display:flex; align-items:center; gap:10px; }
.perm-acc .avatar.sm { width:34px; height:34px; flex:none; border-radius:50%; background:var(--blue-100); color:var(--blue-700); display:grid; place-items:center; font-weight:700; font-size:13px; }
.perm-acc strong { display:block; font-size:13.5px; }
.perm-acc small { display:block; color:var(--muted); font-size:11.5px; margin-top:2px; }
.perm-cell { text-align:center; }
.switch { position:relative; display:inline-block; width:42px; height:24px; }
.switch input { display:none; }
.slider { position:absolute; inset:0; background:#cbd5e1; border-radius:999px; transition:.2s; cursor:pointer; }
.slider:before { content:""; position:absolute; height:18px; width:18px; left:3px; top:3px; background:#fff; border-radius:50%; transition:.2s; }
.switch input:checked + .slider { background:var(--ok); }
.switch input:checked + .slider:before { transform:translateX(18px); }
/* ---- SVG icons ---- */
.ic { width:1em; height:1em; display:inline-block; vertical-align:-0.14em; flex:none; stroke:currentColor; stroke-width:2; stroke-linecap:round; stroke-linejoin:round; fill:none; }
.ic-fill { fill:currentColor; stroke:none; }
.btn .ic, .role-switch button .ic, .role-chip .ic, .nav-item .ic { width:1.05em; height:1.05em; }
/* ============================================================
RESPONSIVE
============================================================ */
@media (max-width:1024px){
.wrap { padding:18px 16px 48px; }
.topbar { padding:12px 16px; gap:12px; }
.brand small { display:none; }
.team-grid { grid-template-columns:repeat(2,1fr); }
}
@media (max-width:860px){
.hamburger { display:inline-flex; } /* มือถือ/แท็บเล็ต: ใช้ hamburger + slide-out nav */
.role-switch { display:none; }
.who { margin-left:auto; }
.row { flex-direction:column; }
.col { width:100%; flex:1 1 auto; }
.stats { grid-template-columns:repeat(2,1fr); }
.inbox-filters { margin-left:0; width:100%; }
.inbox-filters select { flex:1; }
.tk-row { grid-template-columns:1fr; align-items:flex-start; gap:12px; }
.tk-badges { flex-direction:row; align-items:center; flex-wrap:wrap; }
.tk-act { align-items:stretch; }
.inbox-status { max-width:none; width:100%; }
.team-hero .th-row { flex-direction:column; }
}
@media (max-width:640px){
body { font-size:13.5px; }
.wrap { padding:14px 12px 44px; }
.stats { grid-template-columns:1fr 1fr; gap:10px; }
.stat .value { font-size:22px; }
.who small { display:none; }
.logout-btn .lbl { display:none; }
.role-switch button .lbl { display:none; }
.field-grid { grid-template-columns:1fr; }
.pri-grid { grid-template-columns:1fr; }
.route-preview { grid-template-columns:1fr; }
.team-grid { grid-template-columns:1fr; }
.kv-grid { grid-template-columns:1fr; }
.drawer { width:94vw; max-width:94vw; }
.card .hd { flex-wrap:wrap; }
.role-chip { margin-left:0; }
}
@media (max-width:400px){
.stats { grid-template-columns:1fr; }
}